Salesforce Implementation

Transform your business for improved work productivity and convert opportunities into revenue with a certified Salesforce partner. The ApexTech team of professionals helps you unlock all capabilities of this truly unique and versatile Salesforce platform. We plan and elaborate a strategy of implementing your business-specific workflows in the end-to-end custom solution.

How to streamline a marketing strategy for an enterprise?

Modern businesses have to keep track of all their various digital marketing platforms – mobile, the web, google ads, social media advertising, and B2B email campaigns. With Salesforce, it becomes possible to enhance collaborations of your marketing and sales teams and synchronize all your digital sales channels into a single solution. Salesforce platform provides a full 360° view of the current status of your promotional efforts so that you can smartly alter your strategy. We at ApexTech, help you implement the most useful Salesforce features and products that help you improve marketing KPIs and increase sales.

Sales Cloud Implementation

Salesforce Sales Cloud can bring immense value to your business if it’s adeptly implemented, configured, and customized. ApexTech team of specialists implements business process automation through custom workflows, security access setup, and approval processes. We incorporate custom dashboards and automated reports to ensure you get relevant digital sales data and business insights that lead to smart business decision making. We configure Sales Cloud to provide your team with a tailor-made solution that manages pipelines, generates quotes, and adds a custom touch to your business.

Marketing Cloud Implementation

ApexTech specializes in implementing Marketing Cloud, a perfect platform to track and analyze daily marketing activities. We help you innovate your promotional efforts and deliver personalized customer engagement with the Salesforce marketing automation tool. By developing custom plugins, we extend the functionality of your platform to empower you to create effective marketing campaigns, nurture existing customers, and identify new. We address all the promotional needs of your company by integrating cloud solution that scales across all channels and enables real-time data-driven marketing.

Assessing new business leads for generating new customers & visitor footfalls

Scale your business with our Salesforce services

Our expert team uses the most of Salesforce to architect advanced solutions that increase organizational efficiency, modernize, and mobilize your business. With a process first approach, we craft solutions based on your requirements. We shape your unique Salesforce instance with customizations that improve efficiencies and drive user adoption. Our simple-to-use solutions automate your core business processes, enhance customer and operational visibility, and deliver exceptional cross-channel customer experiences.

Services Cloud Implementation

Helping you serve your customers better is what Service Cloud is all about. ApexTech ensures you are equipped to make the most of it, from fielding help desk tickets to managing your social presence with a multi-channel support hub. Our experts help you employ every feature in your Salesforce instance effectively to reduce the workload and extend the capability of your customer service department. With our customer-centered approach, we ensure that our omnichannel Service Cloud solution will be your one-stop platform for outstanding customer service that soars you ahead of the competition.

Salesforce Customization

ApexTech team of Salesforce experts analyze your current processes and dive into code to produce changes that will add value to your business. We create custom features, add dashboards, analytics, and reports that will perfectly serve your business demands. Our team of professionals sets up mobile-friendly infrastructure, integrates your company apps with Salesforce, and tunes all system components so that they work as one coherent process. Achieve your business goals and objectives with CRM fully customized to your company processes.

Salesforce Remote Administration

Do you want to have a Salesforce expert in your back pocket? Through ApexTech remote administration services, you can augment your team with certified Salesforce administrators that will handle routine CRM needs. Our professionals leverage deep expertise in managing Salesforce products to ensure the responsive support of your CRM system remotely. We undertake system administration tasks and Salesforce maintenance, letting you focus on your customers.

Customer Support

The Salesforce ecosystem continuously expands and develops, requiring updates to your system to deliver even better experiences and greater performance. Whether you face a technical issue, business challenge, or want to expand with the help of new CRM Salesforce features, our experienced team will suggest selecting the best solution that meets your business objectives and budget. ApexTech dedicated team offers assistance in user support, maintenance of coherent system operation, and improvement of existing functionalities.